Chemdry Carpet Cleaning Service Review from Apple Valley, California
I made an appointment at A home show for a $33 dollar a room special!I told the Owner Jason the carpet is only 2 months old and my dog got a hold of the baby oil bottle and got spots throughout the house I had 1 room and a hall and a small patch in the living room 7x8 ft I thought no more than 3 rooms .
$99 at the most. I was gone the day they showed up so the crew did the job and proceeded to charge my wife $50 for each room and then $2 a lineal ft for the hall 25 ft x2 $50 more dollars the hall is only 3ft wide!! Then they told her we should get a sealer and disenfectant put on the carpet to the tune of $80 dollars!! So now we r up to $230 !!!
I called and talked to the office person and explained about the mistake in pricing and I was pissed off they sold my wife additional treatments for a 2 month old carpet!! And they did not honor the special price!! She was so rude and told me well if your wife signed the paperwork then that was it!!! I told her this was wrong and I was not ok with this solution , she once again said basically TO BAD!!
I told her I wanted to talk to the owner she said she would see what she could do!! 3 hours went by and nothing!! I then found out my wife Wrote a check !! Yea!!
I stopped payment !! Then later that evening the owner called me back we had a conversation about everything and he would call me in Monday for a price that he came up with !! I told him about the canceled check so he would not put it in the bank !! And get charged a fee !
And that I would split the fee I paid with him !! So here we r today within a couple of days every stain on my carpets came back !! And where my dog got sick I could not get the stain out !! Where they supposedly put a sealer on !!
I'm calling BS on this company !! I'm not going to pay them a dime !! But he keeps calling me for $190 this is what he says I owe !! They will not be coming back to my house !!
And he will not be getting any$$ from me !
This person wrote the review because of pricing issue at Chemdry and attached photo s. Reviewer claimed that he or she wants Chemdry to read this review and look into the issue (if any).
If you have a chance, please contact him/ her to briefly discuss his/ her negative experience with the company.