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10 minutes after the technician left my carbon monoxide detector alarm went off. I knew to open the doors and windows. This is never occurred as we just closed on our house December 2017. Had to had the fire department come out twice, as well as Atlanta gas company....
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1.2
#1246707
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The chemdry carpet cleaning process does not remove any dirt from the carpet. They use a large buffing mat on a wheel, they spray a very small amout of chemical and buff the carpet, which spreads the dirt around instead of removing it ( yes the buffing mat picks up...
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1.0
#1242084
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On a scale of 1 - 5 I would rate the job done as a 3. I had to stand over them, point out spots missed three times. When "finished" I asked about putting the furniture back that they put on the deck and the carpet protectors. The reply was "you want the furniture...
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2.6
#1241196
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An 80 year old LA Chem Dry Truck driver stopped in the middle of the road during week day rush hour to read his map! " I was lost and it was early so it was not a problem",he said,unapologetically after my car was totaled and he merely had a dent in his fender. He then...
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#1180477
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I just moved into a house my landlord hired Chem dry to clean. The carpet stank like moldy laundry. Spots everywhere. I wish I could tell more people how they should NOT use chem dry to clean their carpets. This site requires a hundred words per post so here it...
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Anonymous
Bill 325

Did the carpet stink BEFORE he had it cleaned? Also, if the house was vacant, hopefully your landlord left the a/c running. Otherwise, the freshly cleaned carpet will take a w...

Anonymous
Sally

I agree Chem - Dry left my carpet stiff and smelling like wet dog. Even after 46 hours. The P.U.R.T solution used is just poured onto carpet then spread all over the carpet wi...

#1151334
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Purchased a Living Social voucher for 2 rooms of carpet to be cleaned. Called for appointment and said I had Living Social. Two appointments made and cancelled (1 due to scheduling conflict of owner and 1 due to him being ill) Third appointment was for 9:00Am, received...
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Anonymous
Bill 325

many businesses print coupons. that does not mean the carpet cleaner in your area was accepting them. i tried using a coupon at a local convenience store numerous times. every...

Anonymous
sally

Chem - Dry attempted to clean my carpet. The technician used P.U.R.T to remove pet urine odor. The P.U.R. T solution left my carpet stiff and smells like wet dog. Its been abo...

#1132357
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Chemdry - Left a dirty mess

Had Chemdry clean moms home to get ready for sale. They dumped the dirty water down her toilet and left a mess on the floor. After the carpet dried we saw a dirty spot and footprint where the bucket was. They refused to come back and clean the dirty spot unless we pay anothet 100 dollars!! Thats on top of the 280 we already paid. I will NEVER use them again!!
1.0
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#1116037
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called and asked if a rep would come to my home for an estimate gave me pricing over the phone, said so, i need for a rep to see my rugs in advance and then give me an estimate,since i have some urine stains from an old cat, and they have a technique called p u r t to...
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Anonymous
Bill 325

Maybe they get off from work at 5 pm, as well ?? Just a thought.

Anonymous
Marc

Well, this was not my Chem Dry franchise but as an owner of one, it sounds as if they only had certain times available. Usually Chem Dry's have an estimate and then clean prac...

#1067142
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Very happy with the services that Jonah from ChemDry gave to me

Jonah arrived at my home on time he tooknthe time and he cleaned my carpet in my home. I have try so many carpet cleaning company but i am so happy with the servics that i get from Jonah from ChemDry i will never use another company.
5.0
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Bel Aire, Kansas
#1065561
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Chemdry - Carpets were not cleaned!

Floors were not cleaned! The owner had another carpet cleaner come out and they said that the carpets didn't even look cleaned. I had to pay Chem Dry and lost money out of my deposit to pay for the other company to clean the carpets.
1.0
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Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1062881
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