I called Cardinal Chem-Dry of Manassas Va to come clean my basement. The add on the internet said 3 room/13 stairs for $99. I only needed 1 room cleaned so I figured they would just do the high traffic basement 2-3 times and my problem would be gone. Unfortunately for...Read more
Firstly the cleaner arrived one hour later than booked with no prior phone call to apologise. He was followed by a second cleaner who did not even introduce himself. These two noisily shouted to one another over the sound of the machine, much of their conversation was...Read more
10 minutes after the technician left my carbon monoxide detector alarm went off. I knew to open the doors and windows. This is never occurred as we just closed on our house December 2017. Had to had the fire department come out twice, as well as Atlanta gas company....Read more
The chemdry carpet cleaning process does not remove any dirt from the carpet. They use a large buffing mat on a wheel, they spray a very small amout of chemical and buff the carpet, which spreads the dirt around instead of removing it ( yes the buffing mat picks up...Read more
On a scale of 1 - 5 I would rate the job done as a 3. I had to stand over them, point out spots missed three times. When "finished" I asked about putting the furniture back that they put on the deck and the carpet protectors. The reply was "you want the furniture...Read more
An 80 year old LA Chem Dry Truck driver stopped in the middle of the road during week day rush hour to read his map! " I was lost and it was early so it was not a problem",he said,unapologetically after my car was totaled and he merely had a dent in his fender. He then...Read more
I just moved into a house my landlord hired Chem dry to clean. The carpet stank like moldy laundry. Spots everywhere. I wish I could tell more people how they should NOT use chem dry to clean their carpets. This site requires a hundred words per post so here it...Read more
Purchased a Living Social voucher for 2 rooms of carpet to be cleaned. Called for appointment and said I had Living Social. Two appointments made and cancelled (1 due to scheduling conflict of owner and 1 due to him being ill) Third appointment was for 9:00Am, received...Read more
Chemdry - Left a dirty mess
Had Chemdry clean moms home to get ready for sale. They dumped the dirty water down her toilet and left a mess on the floor. After the carpet dried we saw a dirty spot and footprint where the bucket was. They refused to come back and clean the dirty spot unless we pay anothet 100 dollars!! Thats on top of the 280 we already paid. I will NEVER use them again!!
called and asked if a rep would come to my home for an estimate gave me pricing over the phone, said so, i need for a rep to see my rugs in advance and then give me an estimate,since i have some urine stains from an old cat, and they have a technique called p u r t to...Read more
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